Jobs at WS Insight Risk and Protective Services Ltd, Customer Sales Representative

WS Insight Risk and Protective Services Ltd, Jobs at WS Insight Risk and Protective Services Ltd, Nafasi za kazi Tanzania, Ajira mpya Tanzania, Ajira leo Tanzania

Job Title: Customer Service Representative

Reporting to: Branch Manager
Entity: Insight Tanzania Location: Dar es Salaam
Minimum Qualification: Diploma
Experience Level: Entry level
Experience Length: 2 years

Job Description

OVERALL RESPONSIBILITY: Targeted sources of new business.

Project WS Insight into all relevant sectors
Create and maintain brand visibility
Network prospective clients within stated sectors
Build up a list of relationships and identified targets
Convert identified targets into realisable sales
Nurture relationships for on-going development of sales
Update and Maintain accurate documentation on customer files

ROLE & CONTEXT: To create high visibility within all relevant sectors

- Increased exposure to tenders, RFQ’s & RFPs etc
- Regularly visit and canvas prospective clients
- Conversion of proposals to contracts
- Timely, accurate and clear reports and dashboards to specified timetables
- Timely and accurate reporting as directed by branch manager
- Clear documentation for management
- Timely, accurate and high quality delivery of contracts/projects to agreed timetables
- Forecasts
- Outstanding proposals and status
- Contracts
- Quarterly performance review
- Regular contact with existing clients to ensure customer satisfaction
- Maintain systems and processes in accordance with ISO 9001:2008
- Project awareness of company media (Web-site, Newsletters, e-shots, blogs, Facebook, Twitter etc.

CONSULTS WITH: Country/Branch Manager, Management staff at all levels, Procurement and Security Operatives, Industry Executives (Management, Procurement, Risk & Security etc), prospective clients and procurement officers in all sectors.

REQUIRED SKILLS & QUALIFICATIONS (processes and technology):

Bachelor’s degree (desirable)
Strong sales & marketing skills
Proven record of sales conversion (Necessary)
Intimate knowledge of stated sectors & relevant research
Good knowledge of IT and social media platforms
Creative reporting capability
Team player
Planning, organisation & communication.
Two years post qualification experience in sales & marketing role
ISO 9001 Contract & Review
Customer Relationships
Word, Excel, email & internet
Monthly sales reporting standards

TERM OF EMPLOYMENT: Permanent – with up to 6 month probationary period
REMUNERATION – Competitive salary commensurate with experience + Bonuses in line with company policy
ETHICS: To communicate and uphold Insight’s philosophy of maintaining the highest standards of honesty, openness and financial accountability

How to Apply?
Please manually apply for this job using the details below:
Process: Submit a one-page cover letter along with your CV and relevant documentation. Only shortlisted candidates will be contacted.

Email: [email protected]