Joining Vodacom is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us.
Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. We support our people to give something back to the causes that mean the most to them through helping them give time and money to the charities they love.
And what’s it like to work here? We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, opportunities to help you grow and progress throughout your career and a choice of benefits to suit your lifestyle.
Role purpose:
- Management of all Identity Management systems i.e. Active directory, IRS & ARM
- Management of collaboration, communication and IT office systems i.e. Microsoft exchange, Skype for Business, Microsoft Teams, File server, Microsoft SharePoint, Trello, DocuSign and User Access Management
- Manage corporate applications system’s capacity and performance
- Installation and deployment of Operating systems, databases and corporate applications
- Patch management. All systems in the scope should at any point in time comply with the patch process and have latest approved security patches
- Ensuring Compliance to security policies and procedures for IT Service delivery & corporate applications systems.
Key accountabilities and decision ownership
- Ensure systems and applications security by safe guarding against unauthorized access
- Manage changes to systems or applications via change management process.
- Provide 2nd line support for all identity management, unified communication and digital collaboration related queries
- Patch management. All systems in the scope should at any point in time comply with the patch process and have latest approved security patches
- Support all Integration of active directory and/or exchange mail to third party systems and applications
Core competencies, knowledge and experience
- Systems Management methodologies
- Good communication skills
- Innovative
- Planning and organizing skills
- Skilled at delivering training on IT systems, processes and tools to technical and non-technical audiences.
Must have technical/professional qualifications:
- B.Sc. in Computer Science/IT or Computer Engineering / Electronics Communication
- 1 to 3 years working experience in IT
- Experience in Microsoft Exchange 2016
- Active directory configuration with wide knowledge in management of Group policy, Certificates, DNS and Microsoft File server services.
- Experience in the design and rollout of software application
Skills
Monitor and Diagnose
Incident Response
Data Driven Decision Making
Dev Ops
Security
Software Engineering
Cloud
Automation and Robotics
Commitment from Vodacom
Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.