Administrative Assistant
Introduction…
Responsible for providing functional support to business at all times and ensuring smooth running of administrative and operational matters of the business
Minimum Requirements…
Bachelor’s degree holder in any field
2 Years’ experience in office administrative work
Job Specification…
Key objectives for the position
The following key outputs are required from this role:
- Receive and respond to all the incoming calls and maintain detailed records of all the issues, especially those not addressed satisfactorily
- Attend to all incoming clients and refer them on who should assist
- Assist in ensuring that necessary regulatory business licenses are valid at all times
- Coordinate day-to-day office administrative issues; office cleanliness, equipment functions for efficiency
- Receive, stamp and distribute mail within the office for further action
- Manage general office stationery re-order levels and request for office equipment’s when need arises
- Maintain reception cleanliness and tidiness
- Assist in compiling monthly /quarterly reports
- Assist in entering motor stickers into TIRA MIS system
- Perform other duties as instructed by Management
- Deliverables (work elements)
The following detailed outputs are required from this role;
To build sustainable relationships and trust with all walk-in customers who come and call the office through open and interactive communication
Key competencies
The following key behavioural competencies are required to be successful in this role.
- Good Computer skills in MS Word, Excel and PowerPoint
- Customer focused
- Good interpersonal skills
- Speed and accuracy
- Honesty
- Reliable and dependable