Job Opportunities at Vodacom

Specialist Network Security

At Vodacom, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it’s our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Role Purpose & Key Responsibilities

Role purpose:

The purpose of this role is to oversee, provide ownership and security assurance for Vodacom Tanzania PLC Telecom Networks & Infrastructure. The role shall model an ideal Security infrastructure and processes in alignment with Vodafone Technology strategy, be able to create/update existing security guidelines in alignment with Cyber Security Baseline (CSB), security best practices and Local & international regulations, conduct related gap analysis including attacks demonstrations on existing Mobile infrastructure, services, and processes, and can transform results into detailed & Technical work packages.

Key accountabilities and decision ownership:

Strategy and Innovation

Own demand planning and forecasting Cyber security, for all current and emerging network technologies as well as Future business needs
Set-up of analytics framework and tools for mobile network related Cyber Security incidents and threats
Ensure successful implementation of Technology strategy – Security and Privacy strategic initiatives across Vodacom Networks
Impact on the business
Coordinate and support the implementation of Network related CSB controls by providing Cyber Security expert knowledge related to control requirements.
Perform risk assessments across Telecom networks areas, provide risk reports (including risk management committee reports and audit committee reports) to management as and when requested.
Coordinate all internal and external audits around Telecom network systems and processes, ensure these systems are free from known Technology audit findings and ensure all audit findings in these systems are closed within agreed timelines.
Coordinate with IT, Revenue assurance and Fraud monitoring to ensure proper network policies regarding charging are implemented and Not bypassed.
Continuously monitor network systems for security incidents, threats and malware that may happen and perform investigation.
Team up with other teams, departments, and customers for tactical implementation of Technology strategy, Threats hunting and incidents resolution.
Work with other cyber teams to identify significant threats/actors posing a potential risk to Vodacom Network.
Customers, supplier and third parties
Managing the incident processes between all relevant parties (Vodafone, Operating Companies, Suppliers, etc.)
Coordination of analytical processes and incident response measures
Act as a Telecom network cyber incident management expert, using his/her personal experience and judgment to quickly determine the right treatment of cyber events and incidents.
Co-ordinate the technical & non-technical responses to live cyber events and incidents across resolver teams.

Communication

Transform Cyber Security requirement into Technical Implementation and manage accurate communication to various Business levels.
Provide oral and written reporting and analytics on all network related cyber security incidents.
Be included in out of hours on call schedules, providing 24/7 support.
Responsible for clear, accurate and punctual communications to internal stakeholders and customer facing teams

Core Competencies & Qualifications

Technical / professional qualifications:

Bachelor of Science Degree in Telecommunications, Information/Cyber Security, Information technology or Computer Science
Minimum of three years’ experience in Telecom Network and/or Cyber security field.
Advanced knowledge of mobile telecommunications network architectures, IT systems, networks and applications.
Security certifications (CCNP Security/CCIE, CISM, CISA, CISSP or equivalent)
Experience in Penetration Testing / Ethical Hacking
Experience in Virtualization and Cloud environments
Experience in scripting and programming languages

Skills

Security
Risk and Compliance

Commitment from Vodacom

Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.

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Billing Administrator: Application Support

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Role Purpose and Key Responsibilities

Role purpose:

To provide system administration and technical support and drive the operational efficiency by adopting innovation and automation.

Key accountabilities and decision ownership

Management of billing administration systems and applications.
Responsible for application support and continuous improvement of existing systems.
Manage systems problems, Incidents and requests as per the SLA.
Manage Projects related to billing administration systems and applications
Adhere to the internal service standards, including system downtime and response times, and maintain records to demonstrate compliance.

Core Competencies & Qualifications

Core competencies:

Database Management / Administration (oracle) skills
IT Systems Administration and Security
Ability to work independently in a fast paced environment with continual demands and changing priorities
Good Communication Skills
Agile way of working

Technical/professional qualifications:

B.Sc. in Computer Science/ Computer Engineering or Electronics and Communication science.
Telecommunications Knowledge and experience
Project management knowledge and experience
Minimum 2 years work experience in IT operations job

Skills