QR17366 – Reservations & Ticketing Agent | Qatar Airways | Dar Es Salaam
Organisation: Qatar Airways
Job Function: Commercial
Division: Dar-Es-Salaam – DAR
Employment Type: Full Time – Permanent
City: Africa | Tanzania | Dar-es-Salaam
Last date of application: 01-May-2018
Qatar Airways JOBS>>>APPLY NOW ONLINE
Welcome to a world where ambitions fly high
From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.
We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.
We offer competitive compensation and benefit packages.
About Your Job:
In this role, you will provide full service-oriented professional reservations and ticketing service to all customers and travel businesses either through telephone calls or in person meeting in order to achieve optimal customer satisfaction and achieve budget revenue targets.
Accountabilities:
Makes and confirms reservations for passengers
Arranges Reservations and routing for using timetable, airlines manuals, reference guides and tariff book and proper issuance of ATB for all types of ticketing transactions
Assist mishandled passengers such as NOREC/DNB to reduce passenger complaints
Issue tickets quoting correct fare to reduce passenger complaints and debit notes
Advise of changes in flight plan or to cancel passenger reservations
Advise load control personnel and other stations of changes in passenger itinerary to control space and ensure utilization of seating capacity on flights.
Initiate and promote QR product to generate the revenue
Record and process reservations made by phone/fax/e-mail; action telex messages and authorities.
Handle helpdesk-assist travel agents with seat confirmations: upgrade/downgrade proposals
Issuance of MCO’s and refunds’ process lost tickets and time barred tickets
Plans route and computes ticket cost, using schedules, rate books and computer
Telephones customer or travel agents to advise of changes with travel conveyance or to confirm reservations, as well as alternate available options
Answer inquires made by travel agencies or transportation firms, such as airlines, bus companies, railroad companies, and steamship lines
About You:
To be successful in this role you must have a diploma or Associate degree or equivalent. Minimum of 2 years’ experience in an airline/travel industry. You will be service oriented with good interpersonal skills. Knowledge in IATA standard reservation/ticketing procedures is required with fair knowledge of world geography and have proven experience with the Amadeus reservation system.
Good interpersonal and communication skills in English along with knowledge of PC-based applications are also required.
Note: you will be required to attach the following:
1. Resume / CV
2. Copy of Passport
3. Copy of Highest Educational Certificate
APPLY ONLINE NOW
QR17387 – Sales Manager | Qatar Airways | Dar Es Salaam
Organisation: Qatar Airways
Job Function: Commercial
Division: Dar-Es-Salaam – DAR
Employment Type: Full Time – Permanent
City: Africa | Tanzania | Dar-es-Salaam
Last date of application:03-May-2018
Qatar Airways
Welcome to a world where ambitions fly high
From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.
We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.
We offer competitive compensation and benefit packages.
About Your Job:
In the role, you will be responsible for revenue generation through high sales performance and effective sales promotion. You will achieve, organise, control and monitor passenger sales targets and marketing goals of the company.
Specific accountabilities include:
Directing and controlling all marketing and selling activities of the district and penetrate the local market to secure new sources of revenue
Liaising with Head Office Commercial and Planning staff to identify, review and recommend changes to tariffs/revenue reports and recommend and implement changes to existing plans and operating budgets as per station requirements
Ensuring QR participation in sales campaigns and public events, collecting sales leads for dissemination to concerned departments and stations
Ensuring that product and promotional plans are understood and implemented to give greatest impact in the market
Distributing assignments, areas of responsibility and allocation of sales targets to Sales Executives
About You:
To be effective in this role, you will need a minimum of a Bachelors Degree with at least seven years of experience in a similar role. Five years experience in airline marketing is required. You will need to be a strong communicator with excellent influencing and negotiation capability. Previous experience managing a team of Sales staff is required.
Note: you will be required to attach the following:
1. Resume / CV
2. Copy of Highest Educational Certificate
3. Copy of Passport
APPLY ONLINE-JOBS
