Job Opportunity at Church World Service, Driver

Job Title: Driver

Grade:2(N)

Level:Office Technician

Division: Administration

Location: Kasulu, Tanzania

Primary Purpose:

This position is primarily responsible for driving and maintaining CWS/RSC Africa vehicles to complete assigned errands on behalf of the organization.

Supervision:

This position reports directly to the Administrative Officer.

Essential Duties:

- Drives CWS/RSC Africa motor vehicles to complete assigned duties.
- Cleans and cares for official CWS/RSC Africa vehicles. Conducts regular checks of vehicles to ensure that they are mechanically sound and in good working order and reports any problems noted to the Administrative Supervisor.

Provides safe transportation to meetings and other destinations for CWS/RSC Africa staff and visitors on official business.
Posts and collects mail, weighs and affixes the correct amount of stamps on letters and packages.
Assists in the safe banking of CWS/RSC Africa checks and cash as well as replenishment of petty cash.
Maintains accurate records of deliveries made to other offices in the CWS/RSC Africa delivery book.
Performs general clerical duties as may be assigned and which may include photocopying and packing supplies for field team travel.
Facilitates the processing of work permits and alien registration certificates for expatriate staff and the processing of visas for CWS/RSC Africa staff proceeding on circuit rides and any other official travel.
Repairs minor mechanical problems on the CWS/RSC Africa motor vehicles after confirming the same with the Administrative Officer.
Obtains quotations and makes simple purchases on behalf of the office and as per instructions by the Administrative Officer or the Program Manager.
Records each and every trip made in the book.
Ensures that the fuel level in each vehicle does not go below half tank.
Performs other duties, which are developed and assigned in order to improve the operations of the CWS/RSC Africa office.

Qualifications:

Education:

High school diploma or equivalent and two (2) years of work experience.

Experience:

Two (2) years of driving experience required.

Knowledge/ Skills:

Working knowledge of basic motor vehicle mechanics and required.

Good working knowledge of Kasulu and its vicinity.

Abilities:

The Driver must have the ability to:

do minor repairs
communicate effectively both verbally and in writing;
follow instructions from the Supervisor with a positive and receptive attitude;
deal effectively and courteously with a large number of associates, outside agencies, applicants and members of the general public;
conduct oneself in a professional and courteous manner to represent the best interests of RSC Africa and CWS/IRP;
maintain a high performance standard with attention to detail;
carry out all of the duties of the position efficiently and effectively with minimal supervision;
take initiative;
maintain strict confidentiality with RSC Africa administrative and operational information;
manage a large and diverse workload under pressure with competing priorities;
work well as a team in a multi-cultural environment while maintaining a high level of motivation;
effectively manage RSC Africa’s resources;
actively participate in the implementation of the U.S. Government Operational Refugee Processing Program in Africa;

Physical requirements: This position requires bending, squatting, kneeling, sitting, standing, walking, pushing/ pulling, handling objects (manual dexterity), using fine finger movements and lifting/carrying moderate loads.

Working environment: Incumbents in this position will be exposed to moving machinery, marked changes in temperature and/or humidity, dust, fumes and gases and drives motorized equipment.

Licensing/Certification:

None

Special Requirements:

Police Clearance Certificate issued within the last one year (12 months) is required before the start of employment.
Valid and clean driving license required; Demonstrated integrity, accountability, and transparency in all previous employment.

Competencies

Communication

Ensure effective exchanges of information with others. Examples of skills and behaviors include speaking to others respectfully; expressing ideas in a logical, organized way; sharing information appropriately; and clarity and conciseness in written communication.

Relationships

Ensure constructive and supportive interactions with others. Examples of skills and behaviors include being positive and supportive when working with others; sharing information and resources freely; resolving conflict constructively; and proactively working to remove obstacles to success for others.

Job Knowledge

Utilize and apply job related knowledge to complete job tasks at a level that meets or exceeds expectations. Examples of skills and behaviors include utilizing job knowledge to solve problems or develop new approaches; maintaining or enhancing skills through continuing education; and taking on projects that will develop or enhance skills.

Teamwork

Work effectively and contribute as a member of a team. Examples of skills and behaviors include supporting other team members by sharing information; covering the work of others during absences, vacations etc.; and actively participating in developing ideas for ways to increase team effectiveness.

Problem Solving

Analyze information and develop solutions to challenges that arise during the course of performing a job. Examples of skills and behaviors include researching and collecting facts; defining the issues and the parties affected; formulating options/solutions for addressing the problem; and engendering support for and implementing the solution.

Program Planning and Management

Organize work and/or plan projects and ensure timely completion and/or successful implementation. Examples of skills and behaviors include identifying and analyzing program options; identifying the tasks and deliverables required for successful completion; managing one’s time; monitoring the resources involved and ensuring that they are directed most effectively; and working with all involved to ensure successful completion.

Leadership

Guide and direct oneself or other individuals and groups toward a desired outcome. Examples of skills and behaviors include taking the appropriate level of initiative to resolve problems or remove obstacles, bringing individuals together around a common goal; evaluating information and making decisions; navigating conflict and obstacles; and ensuring that communication takes place between all parties involved.

Resource Building and Stewardship

Balance the acquisition or investment of organization resources with responsible use of those resources in line with the organization’s mission. Examples of skills and behaviors include taking advantage of all opportunities to cultivate potential donors; evaluating situations to identify the best use of resources; and making responsible investments of resources that increase organization effectiveness.

CLICK HERE TO APPLY

Resettlement Officer at Church World Service

Job Title: Resettlement Officer

Grade:5 (N)

Level:Specialist

Division: Programs

Section: Africa Regional Deployment Unit (ARDU)

Location: Kasulu, Tanzania

CWS RSC Africa

The Resettlement Support Center (CWS RSC Africa) operates a US refugee resettlement program in sub-Saharan Africa through a Cooperative Agreement with the Department of State/ Bureau of Population, Refugees and Migration. CWS RSC Africa is responsible for the preparation of refugee case files for adjudication by US Citizenship and Immigration Services (USCIS) officers, as well as the out-processing and cultural orientation of all approved cases. CWS RSC Africa is administered by the Church World Service Immigration Refugee Program (CWS/IRP) and is based in Nairobi, Kenya.

Primary Purpose

This is a full time position within ARDU which strategically utilizes CWS RSC deployments to UNHCR offices with the goal increasing referrals and managing cases in the pipeline for the US Refugee Admissions Program (USRAP) in Africa. The primary function of the Resettlement Officer is to support the goals of ARDU through temporary deployments to UNHCR offices throughout sub-Saharan Africa. Tasks to be completed while on deployment will be determined in the Terms of Reference (TOR) for each deployment and will include activities that support refugee resettlement, including interviewing and writing resettlement referrals to the USRAP.

Supervision

This position reports to the ARDU Supervisor.

Essential Duties

- Travels on deployments to UNHCR on short notice, including to refugee camps.
- Conducts resettlement interviews with identified cases in line with UNHCR Resettlement Guidelines and country-specific Standard Operating Procedures (SOPs).

- Makes assessments and contributes towards identifying resettlement cases, including case verification, case identification and completing the UNHCR Resettlement Registration Form (RRFs) for the identified cases in line with ARDU SOPs and guidelines.
- Conducts Level 3 Registration (L-3 Reg.) interviews for the collection of applicants’ bio-data information for the UNHCR Resettlement Registration Form (RRF) Sections 1, 2 and 3.
- Participates in file reviews and compiles interview lists for UNHCR Profiling exercises. Conducts profiling interviews of UNHCR identified caseloads in line with UNHCR guidelines.
- Verifies existing refugee registration data and ensures timely updates of all case files and database records per UNHCR guidelines.
- Process cases which have been deferred by CWS RSC Africa based on case changes or concerns.
- Completes and updates all casefiles and database records per UNHCR Resettlement Guidelines.
- In field, undertakes additional related duties as agreed upon by ARDU Management, UNHCR Supervisor and the deployee.
- Maintains current knowledge of refugee situations and population served in sub-Saharan Africa.
- Responsible for ensuring that ARDU staff resources such as Country of Origin Information, current practices and approaches in RRF Writing and Deferral processing are updated.
- Available whilst on deployment to answer any specific technical questions raised by UNHCR or CWS RSC Africa colleagues regarding USRAP processing.
- Actively participates as a member of the UNHCR team and complies with UNHCR’s security requirements.
- Submits regular reports to ARDU Management in line with deployment goals and objectives.
- Contributes to the development of deployment training topics, procedures and implementation.

Undertakes additional assigned duties to support ARDU, including administrative tasks.

Qualifications

Education:

Bachelor’s degree in a related field of study, or four (4) years of work experience in lieu of a Bachelor’s degree is required.

Experience:

Two (2) years of work experience is required.
Six (6) months of related experience, including work outside of Tanzania (e.g. refugee, development or humanitarian work, training and capacity building).

Knowledge/Skills:

Demonstrated knowledge of UNHCR/USRAP and resettlement processes.
Knowledge of international legal framework governing refugees, human rights/ human rights law preferred.
Written and spoken fluency in English; secondary language skills, such as French, Arabic and other African regional languages (other than Kiswahili) is required.
Excellent interviewing and counseling skills.
Excellent drafting, writing and analytical skills.
Previous assessment/ monitoring and evaluations skills preferred.
Strong interpersonal and diplomacy skills.
Strong computer skills, in particular Microsoft Office.
Excellent organizational and time management skills.

Abilities:

The Resettlement Officer must have the ability to:

Work effectively with partners and in team settings
Remain collegial and flexible, including managing heavy workload under pressure
Travel in sub-Saharan Africa on short notice and sometimes under difficult conditions, including to refugee camps
Work and deliver results under deadlines
Communicate effectively both verbally and in writing
Receive feedback and guidance with a positive and receptive attitude
Follow instructions from ARDU Management with a positive and receptive attitude
Deal effectively and courteously with a large number of associates, outside agencies, refugees and members of the general public
Conduct oneself in a professional and courteous manner to represent the best interests of CWS RSC Africa.
Maintain a high performance standard with meticulous attention to detail
Carry out all of the duties of the position efficiently and effectively with minimal supervision
Work independently and contribute to overall operations of CWS RSC Africa
Take initiative in the development and completion of projects
Lead others and address issues as they arise
Maintain strict confidentiality with CWS RSC Africa administrative and operational information
Manage a large and diverse workload under pressure with competing priorities
Analyze and solve complex problems and make sound decisions
Work well as a team in a multi-cultural environment while maintaining a high level of motivation;
Actively participate in the implementation of the U.S. Government Refugee Admissions Program (USRAP)

Working Conditions

Physical: This position requires bending, squatting, crawling, kneeling, sitting, standing, walking, pushing/ pulling, handling objects {manual dexterity), reaching above shoulder level, using fine finger movements and carrying/ lifting loads of up to 20 kg.

Environmental: Incumbents in this position must be able to travel to remote locations. They will be exposed to marked changes in temperature and/or humidity, harsh weather climates, dust and infectious diseases, working in confined quarters and dangerous insects, animals, reptiles, spiders, etc. The US Embassy rates Tanzania as both HIGH in crime and HIGH in terrorism. Incumbents should fully understand the insecurities present within Tanzania and the region.

Special Requirements:

Police Clearance Certificate issued within the last one year (12 months) is required before the start of employment. Employee will be entrusted with the receipt, custody and payment of money.
A valid passport and the ability to maintain a valid passport throughout the entire appointment is required, which includes having enough passport pages for travel. The candidate must be legally eligible to work and obtain a work permit in deployment locations in sub-Saharan Africa.
The candidate should be of good health, willing and able to travel extensively in often difficult conditions, and have a high degree of flexibility. A certificate of good health is required before the start of deployment. Must have proof of Yellow Fever vaccination and all required inoculations before traveling for ARDU.
Licensing/Certification: None required.

Competencies Communication

Relationships

Job Knowledge

Teamwork

Problem Solving

Program Planning and Management

Leadership

Resource Building and Stewardship

CLICK HERE TO APPLY

Job Opportunity at Church World Service, Staff Security Officer

Job Title: Staff Security Officer

Grade:6(N)

Level:Senior Specialist

Division: Administration

Location: Kasulu, Tanzania

Primary Purpose

This position is primarily responsible for supporting, implementing and ensuring the systematic application of safety and security policies for all CWS Africa operational activities and programs in Tanzania. The Staff Security Officer will compile and draft Weekly Regional Security Updates, conduct expat residential surveys, analyze and complete security assessments of ongoing activities in Tanzania as well as ensure proper documentation and filling of security electronic and physical files. This position will act as the primary focal point in daily security operations in the country. This position will report to the Kasulu Program Manager and will liaise closely with the Staff Security Coordinator and Assistant Staff Security Coordinator who are both based in Nairobi, Kenya.

Supervision

This position reports directly to the Kasulu Program Manager.

Essential Duties

- Compiles and drafts Weekly Regional Security Updates including and dissemination of security alerts from the partner agencies, and share the same with the Staff Security Coordinator and Kasulu Program Manager.
- Submission of Situational reports and Monthly Reports to Staff Security Coordinator in Nairobi and the Program Manager in Kasulu.

Trains all new staff on safety and security procedures and provides periodic refresher training to regular staff. Conducts new hire and visitors’ security orientation.
Requests guards’ deployment, supervises and conducts regular briefings of the contracted guard force and also activation response and panic button testing.
Continuously monitors surveillance cameras and works closely with the IT team to ensure surveillance systems are up and running.
Collects, updates and communicates information regarding the security situation in areas of operation using existing CWS Minimum Operating Security Standards (MOSS) and security manual guidelines.
Coordinates and liaises with the Administrative Officer on servicing of fire extinguishers and first aid boxes to ensure that offices are OSHA compliant and also in-house periodic motor vehicle inspections to ascertain validity of Insurance and Inspections.
Conducts expat residential physical security surveys as requested and advises staff on the findings and takes part in conducting evacuation & lockdown drills.
Attends security meetings in areas of operation/OSHA meetings, prepares and follows up on action plans arising from such meetings that pertain to staff security and take minutes of the proceedings.
Undertakes periodic Kasulu office security risk assessment and advices the Program Manager and the Staff Security Coordinator on findings.
Ensures proper documentation and filling of security electronic and physical security files.
Conducts National Staff background checks with the relevant authorities as well as academic institutions, as required.
Conducts field site assessments as required.
Undertakes additional duties as requested by the Program Manager, the Staff Security Coordinator and the management.

Qualifications

Education:

Bachelor’s Degree in a security, humanitarian, development or discipline related field, or four (4) years of paid work experience in the same field in lieu of a Bachelor’s degree is require

Experience:

- Experience in conducting Contextual security risk assessments required.
- Experience in compiling and drafting security reports including incident reporting is required.

Experience in coordinating response to security emergencies required.
Two (2) years working experience with similar INGO or humanitarian agency is preferred. Knowledge/Skills:
Demonstrated knowledge of OSHA and other international NGO security frameworks.
Sensitivity to gender and cultural issues.
Excellent communications skills, with fluency in written and spoken English.
Working knowledge of French or Arabic is also desirable.
Writing skills test may be requested.
Excellent organizational and time management skills.

Abilities:

The Staff Security Officer must have the ability to:

influence and negotiate with internal and external actors, particularly in complex and/or stressful environments;
provide high quality security and safety training to new staff, and ongoing advice and guidance, to staff members and visitors;
work flexibly and remain calm in demanding situations;
willingly travel and work in difficult environments;
communicate effectively both verbally and in writing;
follow directions and implement policies and procedures from the supervisor with a positive and receptive attitude;
deal effectively and courteously with a large number of associates, outside agencies, refugees and members of the general public;
conduct oneself in a professional and courteous manner to represent the best interests of Africa and CWS;
maintain a high performance standard with attention to detail;
carry out all of the duties of the position efficiently and effectively with minimal supervision;
take initiative in the development and completion of projects within the specified timeframe;
maintain strict confidentiality with Africa administrative and operational information;
work well as a team in a multi-cultural environment while maintaining a high level of motivation;
effectively manage CWS RSC Africa’s resources and work closely with IT to ensure surveillance systems are up and running.

Working Conditions

Physical: This position requires bending, squatting, crawling, climbing, kneeling, sitting, standing, walking, pushing/ pulling, handling objects (manual dexterity), reaching above shoulder level, using fine finger movements and lifting light loads up to 25 kg.

Environmental: Incumbents in this position will be exposed to travel to remote locations and in some situations on very short notice.

Special Requirements:

Police Clearance Certificate issued within the last one year (12 months) is required before the start of employment.

A valid passport and the ability to maintain a valid passport throughout the entire appointment is required, which includes having enough passport pages for travel. The candidate should be of good health, willing and able to travel extensively in often difficult conditions, and have a high degree of flexibility. Must have proof of Yellow Fever vaccination before traveling, employee will be entrusted with the receipt, custody and payment of money.

Licensing/Certification:

None

Competencies Communication

Relationships

Job Knowledge

Teamwork

Problem Solving

Program Planning and Management

Organize work and/or plan projects and ensure timely completion and/or

successful implementation. Examples of skills and behaviors include identifying and analyzing program options; identifying the tasks and deliverables required for successful completion; managing one’s time; monitoring the resources involved and ensuring that they are directed most effectively; and working with all involved to ensure successful completion.

Leadership

Resource Building and Stewardship

CLICK HERE TO APPLY