9 Job Opportunities at Equity Bank Tanzania

Equity Bank is the region’s leading Bank whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern and inclusive financial services that maximize their opportunities. With a strong footprint in Kenya, Uganda, Tanzania, Rwanda, South Sudan and DRC, Equity Bank is now home to more than 14 million customers – the largest customer base in Africa.

The Bank seeks to recruit passionate and self-driven individual to fill the position below.

Job Title: Relationship Manager – Retail
Reports to: Senior Manager – Consumer Banking

Basic Purpose:

Recruitment of Retail customers, Deposit Mobilization, Growth of quality assets and Cross selling of other bank products while maintaining business relationship with existing and new customers in accordance with Bank’s strategic focus

Main Duties and Responsibilities:

Business growth
Growing Loan Portfolio

Driving Retail growth and value through identification and development of new commercial engagements.
Work with all other related departments within the bank to implement delivery of approved new Retail deals and propositions
Building rapport with various Retail/consumer communities for lead generation and business growth.
Develop business cases and proposals and monitor the development of portfolio Track sales leads and pipelines to ensure maturity.
Explore opportunities in the branches and devising strategies for benefits realization.
Facilitate processing of Retail application as per committed TAT.
Communicate and review relationship officer’s portfolio performance at branch and devise remedial measures for any deviation from the target.
Cross selling of all bank products and services to Retail banking segment.

Deposit mobilization

Engage potential Retail customers to secure deposit.
Support branches to solicit deposits from Retail customers to meet Bank’s deposit targets.
Manage existing deposit portfolio to ensure retention
Develop Initiatives to support deposit mobilization strategy.

Portfolio Quality Management

Overall monitoring of Retail segment quality as per monitoring guideline to ensure attainment of set parameters.
Track delinquent collection to contain migrations.
Share collection update with respectively supervisor periodically

Relationship management

Develop and maintain business relationship with existing and potential customers on behalf of the bank.
Act as bank’s key contact person to Retail customers.
Initiate and conduct customer engagements such as focus groups, customer forums, workshops and clubs aimed at identifying customer needs, building and strengthen relationships and create loyalty.

Capacity Building Branches

Nurture and support to relationship officers at branches with necessary skills and support to ensure effective and efficient customer service to Retail customers.

KNOWLEDGE SKILLS AND EXPERIENCE:
Skills, Knowledge & Abilities

2+ Years of relevant experience
Comprehensive knowledge in Retail business with up-to-date understanding of the Business environment in Tanzania
Adequate knowledge on bank products and services
Adequate experience in Retail Credit underwriting and project appraisal.
Flexibility in working with various environment relating to Retail activities
Excellent sales, interpersonal and networking skills.
Ability to communicate and interact effectively with various external stakeholders.
Ability to organize and conduct stakeholder’s engagements.
A detailed understanding of banking industry regulation requirements.
Persuasion and negotiation skills.
Excellent Presentation and Training skills.

Education
Bachelor’s degree in Business/Agriculture or Economics

Relationship Manager – SME

The Bank seeks to recruit passionate and self-driven individual to fill the position below.

Job Title: Relationship Manager – SME

Reports to: Senior Manager – MSME

Basic Purpose:

Recruitment of SME customer, Deposit Mobilization, Growth of quality assets and Cross selling of other bank products while maintaining business relationship with existing and new customers in accordance with Bank’s strategic focus

Main Duties and Responsibilities:

Business growth
Growing Loan Portfolio

Driving SME growth and value through identification and development of new commercial engagements.
Work with all other related departments within the bank to implement delivery of approved new SME deals and propositions
Building rapport with various business community for lead generation and business growth.
Develop business cases and proposals and monitor the development of portfolio Track sales leads and pipelines to ensure maturity.
Explore opportunities in the branches and devising strategies for benefits realization.
Facilitate processing of SME application as per committed TAT.
Communicate and review relationship officer’s portfolio performance at branch and devise remedial measures for any deviation from the target.
Cross selling of all bank products and services to SME segment.

Deposit mobilization

Engage potential SME customers to secure deposit.
Support branches to solicit deposits from SME customers to meet Bank’s deposit targets.
Manage existing deposit portfolio to ensure retention
Develop Initiatives to support deposit mobilization strategy.

Portfolio Quality Management

Overall monitoring of SME quality as per monitoring guideline to ensure attainment of set parameters.
Track delinquent collection to contain migrations.
Share collection update with respectively supervisor periodically

Relationship management

Develop and maintain business relationship with existing and potential customers on behalf of the bank.
Act as bank’s key contact person to SME customers.
Initiate and conduct customer engagements such as focus groups, customer forums, workshops and clubs aimed at identifying customer needs, building and strengthen relationships and create loyalty.

Capacity Building Branches

Nurture and support to relationship officers at branches with necessary skills and support to ensure effective and efficient customer service to SME customers.

KNOWLEDGE SKILLS AND EXPERIENCE:

Skills, Knowledge & Abilities

2+ Years of relevant experience
Comprehensive knowledge in SME business with up-to-date understanding of the Business environment in Tanzania
Adequate knowledge on bank products and services
Adequate experience in SME Credit underwriting and project appraisal.
Flexibility in working with various environment relating to SME activities
Excellent sales, interpersonal and networking skills.
Ability to communicate and interact effectively with various external stakeholders.
Ability to organize and conduct stakeholder’s engagements.
A detailed understanding of banking industry regulation requirements.
Persuasion and negotiation skills.
Excellent Presentation and Training skills.

Education

Bachelor’s degree in Business/Agriculture or Economics

Job Title: Assistant Manager Debt Recovery- Legal Recovery

Reports to: Senior Manager Collection & Recoveries

Basic Purpose:

Ensuring that service providers (External Debt Collectors, Auctioneers, Tracers e.t.c) are properly managed in terms of the Service Level Agreement and debt collection contracts.
Ensuring that all Legal recovery procedures are adhered and proper monitoring of service providers is put in place to ensure meeting acceptable turn around time for recovery

Main Duties and Responsibilities:

Monitoring DCAs performance and ensure that recovery is done timely as agreed
Controlling the costs involved in recoveries using the DCAs by putting up conditions that would minimize the cost of recovery but effectively give results to the Bank (Pegging all cost involved within the commission payable after recovery)
Functionally managing all external Debt Collectors and Auctioneers that work on behalf of the Bank to support and ensure Recovery rate is maximized in close collaboration with all stakeholders.
Maintain Data base for all Demand Notices Issued, Repossession Notices, and Recovery Court Case and update them timely and share to the supervisor for review and management decision.
Assist the DRU unit in drafting and reviewing Notices, Settlement agreements, Instructions and make sure they are properly issued to the concerned and maintaining data base of their tenure and expire dates.
Preparing and share reports of recovery court status, auctions conducted, and settlement deed signed for monitoring by the recovery officers.
Provide professional Legal opinions on matters related to legal recovery actions to be taken and give the ways forward to ensure recovery.
Recommend for Legal recovery measures to be taken and allocate accounts to external debt collectors.
Support branches in all recovery strategies and guidelines and guide them appropriately to maximize recoveries form NPL and Charged off Loans, and in the process of managing the external Agencies (Debt
Collectors, Property Valuers and Auctioneers).
Assist head of Unit to coordinate and manage all banks appointed external agencies (Debt Collectors,
Auctioneers, and Property Valuers etc).

KNOWLEDGE SKILLS AND EXPERIENCE:

Skills, Knowledge & Abilities

Experience Required:
One-year experience in legal recovery assignments.

Knowledge required:
Legal Recovery and laws relative to mortgage lending.

Behavioral skills:
Ability to interact with staff and External Agents

EDUCATION QUALIFICATION REQUIREMENT

Bachelor of Law Degree (LL. B) from recognized University,
Post graduate Diploma in Legal Practice from the Law School of Tanzania.
Admitted as an Advocate of the High Court of Tanzania and Courts subordinate thereto except Primary Courts

Job Title: Relationship Manager – Agribusiness

Reports to: Senior Manager – Agribusiness

Basic Purpose:
Recruitment of Agribusiness customers and schemes, Deposit Mobilization, Growth of quality assets and Cross selling of other bank products while maintaining business relationship with existing and new customers in accordance with Bank’s strategic focus

Main Duties and Responsibilities:

Business growth
Growing Loan Portfolio

Driving agribusiness growth and value through identification and development of new commercial engagements.
Work with all other related departments within the bank to implement delivery of approved new retail agribusiness deals and propositions
Building rapport with various AMCOs and agriculture schemes for lead generation and business growth.
Develop business cases and proposals and monitor the development of portfolio Track sales leads and pipelines to ensure maturity.
Explore opportunities in the branches and devising strategies for benefits realization.
Facilitate processing of Agribusiness Customers application as per committed TAT.
Communicate and review relationship officer’s portfolio performance at branch and devise remedial measures for any deviation from the target.
Cross selling of all bank products and services to Agribusiness Customers.

Deposit mobilization

Engage potential Agribusiness customers to secure deposit.
Support branches to solicit deposits from Agribusiness customers to meet Bank’s deposit targets.
Manage existing deposit portfolio to ensure retention
Develop Initiatives to support deposit mobilization strategy.

Portfolio Quality Management

Overall monitoring of Agribusiness portfolio quality as per monitoring guideline to ensure attainment of set parameters.
Track delinquent collection to contain migrations.
Share collection update with respectively supervisor periodically

Relationship management

Develop and maintain business relationship with existing and potential customers on behalf of the bank.
Act as bank’s key contact person to Agribusiness customers.
Initiate and conduct customer engagements such as focus groups, customer forums, workshops and clubs aimed at identifying customer needs, building and strengthen relationships and create loyalty.

Capacity Building Branches

Nurture and support to relationship officers at branches with necessary skills and support to ensure effective and efficient customer service to Agribusiness customers.

KNOWLEDGE SKILLS AND EXPERIENCE:

Skills, Knowledge & Abilities

2+ Years of relevant experience
Comprehensive knowledge in agribusiness with up-to-date understanding of the agriculture sector in Tanzania, farmers’ needs, seasonality, and the wider need for agriculture value chains financing
Adequate knowledge on bank products and services
Adequate experience in Agribusiness Credit underwriting and project appraisal.
Flexibility in working with various environment relating to agricultural activities
Excellent sales, interpersonal and networking skills.
Ability to communicate and interact effectively with various external stakeholders.
Ability to organize and conduct stakeholder’s engagements.
A detailed understanding of banking industry regulation requirements.
Persuasion and negotiation skills.
Excellent Presentation and Training skills.

Education
Bachelor’s degree in Business/Agriculture or Economics

Job Title: Credit Risk Officer

Reports to: Business Growth Development Manager

Basic Purpose:

Provides credit support to Equity bank functions covering Non-Personal & Customer Relationships, & compliance.
Reviews financial information and analysis, including market intelligence used in the preparation of credit reports to ensure quality credits are booked and portfolio management

Main Duties and Responsibilities:

Review credit reports, including structure, identifying all risks, and ensuring mitigations are adequately provided.
Conducts joint visit with RMs where necessary to gain full understanding of credit risk to be able to tailor loan products meeting business requirements.
Works closely with RM in monitoring credit quality of Business and commercial banking portfolio by highlighting early warning signs of credit deterioration and advising the turnaround strategy.
Ensure no account downgrade for all accounts reviewed and recommended through proactive identification of early warning signs and application of appropriate turnaround strategy to prevent further deterioration.
Timely preparation and submission of accurate and complete sets of internal reports and minutes of the meeting.
Own performance of accounts in your portfolio through appropriate analysis and subsequent monitoring of their performance to ensure no account is downgraded to NPL.
Ensure all credit related information and properly filed
Assisting in identification, classification, and management of problem credits.
Monitors compliance with BAFIA and related Prudential Guidelines.
Ensures compliance with Bank’s Credit policy and procedures, ensures that exceptions are properly noted and reported to the senior management.
Work with internal auditors to ensure timely submission of requested information and appropriate response to queries raised.
Timely reporting of all incidences including but not limited to actual and suspected fraud or corruption.
Implementation of change and capability development programs.
Provides high level of service to RMS in terms of accuracy, responsiveness, and turnaround time
Timely evaluation and credit grading of accounts. Understanding of risk associated with individual transactions, annual review and raising appropriate concerns
Undertake annual review of security documentation for all Commercial and business banking accounts. Ensure all documentations are received and up to date for assigned portfolio
Perform any other projects as assigned from time to time

KNOWLEDGE SKILLS AND EXPERIENCE:

Requirements
Skills, Knowledge & Abilities

Credit and Financial skills to effectively perform credit analysis and portfolio maintenance activities/tasks in a manner that consistently achieves high quality standards or benchmarks.
Knowledge of lending business and products
Strong problem solving, negotiation and influencing skills
Strong numerical and credit analytical skills.
Knowledge of lending business and products
Knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
Interpersonal skills to effectively communicate with and manage customer expectations (internal and external), and other stakeholders who impact performance.
Self-empowerment to enable development of open communication, teamwork and trust that are needed to support performance and customer-service oriented.
Highest integrity calibre

Education:

Academic: University degree preferably in Accounting, Finance or Business Administration.
Professional: CPA (T), ACCA, CFA etc.
Desired work experience: Minimum of two years’ experience in Credit Analysis area. Approval experience will be an added advantage.

Relationship Officer – Operations

The Bank seeks to recruit passionate and self-driven individual to fill the position below:

Job Title: Relationship Officer- Operations

Reports to: Operations Manager

Basic Purpose:

Responsible for front and back-office operations
Ensuring excellent customer service at the branch
Cash Management

Main Duties and Responsibilities:

Responsible for developing and maintaining relationships with customers and gaining customer insights about their businesses.
Accurately dispense and receive physical cash and other financial instruments including foreign currency
Ensure 100% compliance to the Bank’s policies and procedures on cash management
Ensure accuracy, efficiency and completeness of customer’s cash and non-cash transactions
Ensure high customers service standards are maintained as the first contact person between the bank and the customer.
Ensure strong adherence to AML, KYC policy and BOT prudential guidelines
Ensure all transactions records are kept meticulously and in accordance with the bank procedures
Promote bank sales through customer interactions by proactively identifying specific products and services needs and referring the same accordingly
Ensure risk management in the branch is maintained and issues escalated accordingly.
Perform any other duties as assigned by your supervisor.

KNOWLEDGE SKILLS AND EXPERIENCE:

Requirements

Skills, Knowledge & Abilities

Remarkable understanding of the bank’s products, policies, and procedures.
Excellent knowledge of BOT prudential guideline covering consumer protection
Expert knowledge; exhibits an outstanding degree of professionalism, integrity, creativity, teamwork, and good relations with both external and internal customers. Displays resourcefulness.
Commendable customer awareness & focus
Good Communication and Negotiation Skills.
High personal standards, goal oriented and with self-initiative
Excellent interpersonal skills

Education

Academic: Education: Business related from a recognized institution
Desired work experience: 6 Months or less with experience in Banking / Financial Services or equivalent.

If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application quoting the Job reference and title in the subject field to [email protected]

To be considered your application must be received not later than June 17, 2022.

Equity Bank (T) Ltd is committed to creating a diverse environment and is proud to be an equal opportunity employer.

“Equity Bank (T) Ltd does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it”.

Only short-listed candidates will be contacted.