19 Jobs Opportunities at Air Tanzania Company Limited (ATCL)

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Air Tanzania Company Limited (ATCL) is implementing its five years Corporate Strategic Plan (2017/2018-2021/2022). The Company is also making some reforms in its structure, internal operations and staffing to accommodate the needs of its business expansion. Applications are therefore invited from QUALIFIED TANZANIANS to fill the following positions in Commercial and Business Development Department.

POSITION: TRAFFIC LIAISON OFFICER (5 POSTS)

MINIMUM ENTRY QUALIFICATIONS AND WORKING EXPERIENCE:

Prospective applicants are expected to possess the following qualifications:-

Must have a Bachelor’s Degree or its equivalent qualification from a recogmzed institution or possession of a Diploma with relevant Aviation Related Certifications.
Must have proven relevant working experience of not less than 3 years in airport operations
Must be computer literate.
Background m Air Transport Management and possession of IATA/UFTAA Diploma or equivalent will be an added advantage.

DUTIES AND RESPONSIBILITIES

Supervise and ensure efficient and effective check in and boarding of passengers in compliance with carriers policy/ procedures and customer expectations;
Supervise baggage handling and prepare weekly baggage handling report. Liaise with the Ground Handling Agents (GHA) to ensure lost baggage is communicated, traced, and delivered to affected passenger;
To ensure conformity with all regulatory’ requirements, organization standards and local procedures as well as requirements of customer airlines;
Effective communication internally and externally to enable effective planning control and reporting;
To ensure a safe & secure working environment in compliance with relevant legislative/industry requirements;
Audit, review and report on sen-ice delivery to monitor compliance on Sen’ice level Agreements (SLAS’s) availed to GHA;
To ensure integrity and accuracy manual and computerized data processing;
Control of excess baggage collection and remittance;
Record all flight movements as per company requirement.

REMUNERATION:

All above positions carry’ an attractive remuneration and benefits as per ATCL Salary- Scales and Incentive Scheme.

TERMS OF EMPLOYMENT

Five (5) years contract (renewable) upon successful Performance.

POSITION: MARKETING OFFICER e- COMMERCE (1 POST)

MINIMUM ENTRY QUALIFICATION AND WORKING EXPERIENCE:

Prospective applicants are expected to possess the following

Qualifications:-

Must have a Degree m Business Administration, Marketing, Economics, Information Technology or equivalent qualifications from a recognized institution. Possession of relevant Postgraduate Qualifications will be and added advantage ;
Must have at least two (2) years hands on working experience m an airline or in a highly competitive business environment with a strong e-Commerce, Information Technology, Operations Management or Consumer Sales background;
Must be a computer literate and fluent in English and Kiswahili
Background in Air Transport Management and possession of IATA/UFTAA Diploma will be an added advantage.

DUTIES AND RESPONSIBILITIES:

Analyze e-commerce transactions and site performance behaviour to enhance customer experience ;
Refunding and reversal of online transaction and recommend changes to improve customer retention and conversion ;
Review’ and report on daily completed e-money transactions ;
Reconciliation and report on tickets paid via any ATCL online platforms ;
Prepare reports to track all activities on all company’s social media platforms such as website, Instagram, YouTube etc, perform tests and assist in website conversion improvements ;
Coordinate all e-connnerce related ad spend across demand channels including, but not limited to, Google, Facebook, Instagram, Twitter, Bing, and Remarketing platforms ;
Responsible for the online marketing activities aimed at increasing relevant traffic flow and sales conversion using display, email marketing, social media and affiliate campaigns, ensure delivery’ of all campaign applications on time, to budget and to the highest standard ;
Coordinate training of stake holders and ensure contact center, frontline sales and marketing are well versed with ATCL e-commerce products;
Run programs for enhancing acquisition revenue and ensure good channel satisfaction scores;
To create and maintain good business relationship with all stakeholders by providing timely information and updates for required reporting or/and decision making.

REMUNERATION:

All above positions carry’ an attractive remuneration and benefits as per ATCL Salary- Scales and Incentive Scheme.

TERMS OF EMPLOYMENT

Five (5) years contract (renewable) upon successful Performance.

POSITION: SALES EXECUTIVE (1 POST)

MINIMUM ENTRY QUALIFICATION AND WORKING EXPERIENCE:

Prospective applicants are expected to possess the following qualifications:-

Must have Bachelor’s Degree preferably in Commerce, Business Administration or relevant discipline.
Must have two years hands on experience in sales and working m a highly challenging business environment
Must be computer literate.
Must be ready to work upcountry
General knowiedge of aviation business is an added advantage OR or possession of IATA/UFTAA Diploma will be an added advantage

DUTIES AND RESPONSIBILITIES:

To ensure that set volume targets are achieved within prescribed time limits and contribute to total area achievement;
To evaluate and report all changed situations, trade and competitive activity to ensure Company maintains market awareness;
To enhance relationships with the entire Travel Partners in the assigned territory;
Contributing to the formulation and implementation of ATCL sales strategy to maximise short- and long-term revenue opportunities, reduce cost of sales and generating channel shift where appropriate;
Resolve operational and reservations issues from travel agents and other corporate clients and
Developing tactical sales and marketing activities in support of sales opportunities in both Trade Partners and Corporate market place;

REMUNERATION:

All above positions carry’ an attractive remuneration and benefits as per ATCL Salary- Scales and Incentive Scheme.

TERMS OF EMPLOYMENT

Five (5) years contract (renewable) upon successful Performance.

POSITION: CARGO SALES OFFICER (2 POSTS)

MINIMUM ENTRY QUALIFICATION AND WORKING EXPERIENCE:

Prospective applicants are expected to possess the following qualifications:-

Must have a Degree in Business Administration/Air Transport Management or its equivalent from a recognized institution.
Must have two (2) years working experience in Cargo Sales or related functions in a highly competitive business environment.
Must be computer literate.
Background in Air Transport Management and possession of IATA/UFTAA Diploma will be an added advantage.

DUTIES AND RESPONSIBILITIES:

To coordinate and supervise cargo activities at all stations;
To verify and sign cargo damage reports;
To oversee Ramp staff are advised on the cargo to be uplifted on each flight; activities as per TC recommended procedures;
To prepare periodical reports;
To assist in preparation of budget inputs;
To handle general cargo and Post Office mail bags at point of origin;
To check incoming cargo and mail against the cargo manifest;
To prepare arrival advices for all received cargo as per cargo manifest;
To accept cargo from shippers and prepare for carriage all shipments from agents;
To handle acceptance of coffins, perishables and courier shipments;
To forward invoicing particulars to Finance department and
To manifest all shipments accepted.

REMUNERATION:

All above positions carry’ an attractive remuneration and benefits as per ATCL Salary- Scales and Incentive Scheme.

TERMS OF EMPLOYMENT

Five (5) years contract (renewable) upon successful Performance.

POSITION: SALES AND RESERVATION (11 POSTS)

Prospective applicants are expected to possess the following qualifications:-

MINIMUM ENTRY QUALIFICATION AND WORKING EXPERIENCE:

Must have a Diploma or relevant Certificate from a recognized institution or its equivalent qualification. Possession of a Bachelor’s Degree is an added advantage.
Must have proven relevant working experience of not less than 2 years in sales and Reservation or related qualifications.
Must be computer literate.
Background in Air Transport Management and/or possession of IATA/UFTAA Diploma or aviation related certifications will be an added advantage.

DUTIES AND RESPONSIBILITIES:

To render required services to the customers
To provide necessary information to the customers
To handle customers complaints
To sell products and services to the customers
To process payments and refund to the customers
To assist customers when making reservations
To make and confirm reservations

REMUNERATION:

All above positions carry’ an attractive remuneration and benefits as per ATCL Salary- Scales and Incentive Scheme.

TERMS OF EMPLOYMENT

Five (5) years contract (renewable) upon successful Performance.

MODE OF APPLICATION FOR ALL APPLICANTS:

Interested applicants must submit a duly signed letter for consideration of the application attached with the following: i. A curriculum vitae (CV),
Certified copies of all certificates ( including secondary’ school), other relevant certificates, Applicants who have studied outside Tanzania should have their certificates approved by relevant authorities Tanzania Commission for Universities (TCU) or National Examination Council- NECTA)
Two recent passport size photographs
Names and addresses of at least two reputable referees;
Applicant’s reliable contact address, email address and telephone number.
Note: Misrepresentation of qualifications or any other information on application shall warrant legal consequences

CLOSING DATES:

Application letters should reach the undersigned within 14 days from the first date of this announcement:-

MANAGING DIRECTOR & CHIEF EXECUTIVE OFFICER
AIR TANZANIA COMPANY LIMITED,
P.O. BOX 543,
DAR ES SALAAM

CLOSING DATES: 03 October, 2019.